[MWC26] "Discussing Business Trip Over a Call, Robot Prepares the Luggage"... The Future of Ixio Meeting Physical AI

LG Uplus Unveils Ambient AI
Connecting Devices Through Voice

LG Uplus announced on March 4 that it unveiled its AI agent 'Ixio' and its Ambient AI, which connects a variety of devices and spaces centered around voice, at Mobile World Congress (MWC) 26, the world's largest mobile exhibition held in Barcelona, Spain.

LG Uplus announced on the 4th that it unveiled the AI agent 'Ixio' and its Ambient AI vision at MWC26, the world's largest mobile communication exhibition held in Barcelona, Spain. A humanoid robot combined with Ixio was exhibited at the MWC26 venue. Provided by LG Uplus

Ixio provided services such as call context understanding, voice phishing detection, and real-time information search. LG Uplus presented its vision to evolve Ixio into an AI execution platform that connects a wide range of devices beyond smartphones, including wearables, smart glasses, vehicles, home IoT appliances, and humanoid robots.

At the MWC26 venue, the company also revealed a service scenario that combines Ixio with physical AI. In the future, Ixio will operate in the following sequence: voice input, emotion and context recognition, risk and need assessment, action suggestion and execution, and result reporting. Rather than simply carrying out commands, this AI agent understands the content of conversations and proactively takes action.

This exhibition showcased a case where Ixio was integrated with a humanoid robot developed by the Korean company Arobot. For example, if a business trip schedule is shared during a family call, Ixio analyzes the conversation, automatically adjusts the existing schedule, and provides guidance on preparations. In addition, tasks such as retrieving dry-cleaned clothes or preparing luggage are handled automatically in conjunction with the robot. The platform also demonstrated the ability to analyze the tone and conversational patterns of elderly family members, detect emotional changes, suggest that family members make contact, or connect them to lifestyle support features such as music or photos.

Hong Beomsik, CEO of LG Uplus, shared his vision during the MWC26 keynote on March 2 (local time), stating that AI will evolve to understand the context of conversations and act autonomously. CEO Hong said, "Voice is the most human means of connection," and added, "We have begun our journey with an AI call agent to make voice, once again, the essential means of connecting people."

LG Uplus plans to cooperate with global telecommunications companies and partners to build an AI ecosystem and expand the Ixio AI agent service. Choi Yunho, Head of the AI Business Group at LG Uplus, said, "We have presented a vision of the future in which voice-based AI, powered by our telecommunications network, is combined with physical AI and implemented in real-world scenarios," adding, "Going forward, we will continue to develop Ixio and gradually expand services so that physical AI can be introduced in practical settings."

This content was produced with the assistance of AI translation services.