From "Administration That Comes to You" to "Administration That Goes to You"

Mungyeong City Strengthens On-Site Processing of Cadastral Complaints
Aiming to Prevent Disputes in the Year of the Byeongo

Mungyeong City will fully implement the "On-Site Processing System for Cadastral Complaints" in 2026, accelerating field-oriented proactive administration. The city is moving beyond desk-based work and into the villages to resolve inconveniences in citizens' daily lives and to process land-related complaints quickly and accurately.

On-Site Visit Request for Intellectual Complaints

The on-site processing system for cadastral complaints is a service in which a joint task force, composed of staff from the Cadastral Team of the Mungyeong City General Civil Affairs Division and the Mungyeong Branch of the Korea Land and Geospatial Informatix Corporation, visits villages directly to provide consultations. This one-stop system handles all types of land-related complaints-such as mergers and divisions, land category changes, and finding ancestors’ land-in a single location, significantly reducing both the time and cost burden for residents.

This year, the city will visit a total of 24 villages. For its first schedule, on January 13, the team visited Seokhang 1-ri and Noeun 2-ri in Dongro-myeon, offering tailored consultations on practical questions related to land ownership, cadastral record organization, inheritance, and ownership verification. Elderly and rural residents, who usually find it difficult to visit administrative offices, were able to resolve their concerns on-site, receiving a positive response.

This system is expected not only to improve administrative accessibility but also to enhance understanding of land-related complaints and prevent disputes. Its significance lies in strengthening the functions of advance guidance and preventive administration, rather than simply handling complaints as they arise.

Bahn Taeho, Director of the General Civil Affairs Division, stated, "This is a prime example of proactive administration, with government services reaching out to where the citizens are," adding, "Like the red horse of the Year of the Byeongo, we will continue to pursue dynamic administration that leaves the desk behind and runs to the field."

The success of administration depends on "speed" and "accessibility." Mungyeong City's on-site processing system for cadastral complaints is an example of how administration that enters residents' daily lives can restore trust. Field-based solutions are proving to be an effective way to reduce local conflicts and improve efficiency.