Agent Services Launched for Three AI Solutions
"Advancing to the Agentic Stage Where Problems Are Solved Autonomously"
Generative AI FABRIX: From Decision-Making to Action
Collaboration and Business Automation Solutions Also Offer Customized AI Assistance
Samsung SDS is actively targeting not only the enterprise market but also the financial and public sectors by launching agent services for three AI solutions, including its generative AI platform "FABRIX." The company plans to significantly enhance customer work efficiency by elevating the service level from AI agents that merely assist with existing tasks to "agentic AI" that can independently solve problems.
At a media day held at the Jamsil headquarters on the morning of the 26th, Samsung SDS CEO Junhee Lee stated, "Samsung SDS, with its comprehensive capabilities and understanding of language models, data, and enterprise systems, is best positioned to provide enterprise AI agent services," adding, "We have advanced our services to the 'agentic' stage, where the AI finds and solves problems on its own without waiting for human instructions."
Samsung SDS CEO Junhee Lee is giving a greeting at the Media Day held at the Jamsil headquarters on the morning of the 26th. Photo by Myunghwan Lee
On this day, Samsung SDS unveiled agent services for: ▲the generative AI platform "FABRIX," ▲the generative AI-based collaboration solution "Brity Copilot," and ▲the business automation solution "Brity Automation." CEO Lee emphasized, "By evolving our generative AI service for business, launched last year, into an AI agent, Samsung SDS is pioneering the market faster than anyone else and leading the industry," and added, "We are also actively supporting the government's and public institutions' transition to AI."
Currently, Samsung SDS is applying FABRIX to the Ministry of the Interior and Safety's "Pan-Government Hyper-scale AI Common Platform Implementation" project and the "National Assembly Big Data Platform Construction" project, preparing to enable AI services for government officials across ministries and the National Assembly. In addition, the company plans to provide Brity Copilot as software-as-a-service (SaaS) for "Onnara," the intelligent work management platform used by over 300 institutions and 720,000 public officials.
"Generative AI FABRIX: From Decision-Making to Action"
The newly enhanced FABRIX is evolving into a cloud-based AI agent platform. While the previous version of FABRIX generated results tailored to user requests, the agent-equipped FABRIX now makes decisions and solves problems autonomously.
Samsung SDS explained that FABRIX enables efficient resolution of tasks that would otherwise require multiple people, through collaboration among agents. A representative feature is the "code conversion agent," which converts legacy system code into new programming languages. When applied to financial clients, the code conversion agent achieved a code conversion rate of 98.8% and reduced development costs by approximately 68% compared to manual conversion.
Samsung SDS is also applying FABRIX to major public AI transformation (AX) projects. In September, the company plans to provide a public sector-exclusive version of FABRIX on a public-private partnership cloud platform.
AI agent functionality is also being added to the collaboration solution Brity Copilot and the business automation solution Brity Automation. First, the "personal agent" feature will be launched in September for Brity Copilot, which integrates generative AI into common business tasks such as email, messenger, and document management. The personal agent is a customized AI work assistant that supports individual tasks and autonomously performs work based on user-defined goals.
Hojoon Lee, Executive Vice President and Head of Cloud Services Business Division at Samsung SDS, stated, "FABRIX is currently the largest enterprise generative AI service platform in Korea, used by more than 70 customers across various industries, including public, financial, and manufacturing sectors, and over 130,000 users," adding, "We will continue to expand the application areas and ecosystem of AI agents."
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