"7 Years in Business, This Is the First Time for Such a Request"… Cafe Owner Gets Emotional Over Mention of 'Delivery Driver'

Cafe Owners and Delivery Drivers Surprised by Special Requests
"I Will Follow This When Ordering Delivery," Say Growing Number of Netizens

A customer who ordered a cafe drink delivery wrote a message in the special requests saying, "Please give the iced Americano to the delivery driver," which has become a hot topic among netizens. Mr. A, who runs a cafe in Gangdong-gu, Seoul, posted on Instagram on the 11th, saying, "This is the first time I've received such a request in 7 years of business." He also shared CCTV footage from the store showing the moment the delivery order was confirmed.

A story about a customer who ordered a cafe drink delivery and wrote the message "Please give the iced Americano to the delivery driver" in the special requests has become a hot topic among netizens.
[Photo by Instagram]

Mr. A introduced the story, saying, "Honestly, sometimes our customers are just too much to handle. How do people even come up with these kinds of requests?" The special request on the order form read, "Please give the iced Americano from the review event to the delivery driver." When he told the arriving delivery driver, "Our customer wants to give you a coffee," the driver looked puzzled and asked, "For me? Is this really mine?" Afterwards, he said, "This is the first time this has happened," and added, "I will definitely thank the customer," before leaving the store.

Mr. A shared that "People like this truly deserve the service," and provided a snack service along with the story. He also added, "Thanks to our customers, I am happily running my business." Netizens who read the story left supportive comments such as, "I will do the same with my next delivery order," and "Both the customer and the owner sharing this story are awesome. I hope this positive influence spreads far." The post received 47,992 likes and 1.95 million video views, touching many people.

Mr. A said, "These kinds of people truly deserve the service," sharing his experience of providing snack services together. He also added, "Thanks to the customers, I am happily running my business."
[Photo by Instagram]

In January, a cafe owner in Busan also gained attention by sharing a delivery order request that said, "Please give the condensed milk latte to the driver to keep them warm." Additionally, on social media and online communities, there have been heartwarming messages to delivery drivers such as, "Please take your time. Your life is more important than my food," and "Thanks to you, I can enjoy a delicious and warm meal," as well as stories of people preparing snacks at their doorsteps for delivery and courier drivers.