Some US Stores Remove Tables and Chairs
"Homeless People Occupying for Long Periods Without Buying Drinks"
Some Starbucks stores in San Francisco, USA, are causing controversy by removing tables and chairs. Starbucks has not issued a separate statement on this matter, but there is speculation that the intention is to prevent homeless people from sitting for long periods without ordering drinks.
According to the dining media outlet 'Tasting Table' on the 12th, since January, Starbucks stores in San Francisco have started removing seating areas such as chairs and tables where customers can sit. Some locations have also prohibited the use of restrooms inside the store or removed power outlets.
In particular, the Castro location in downtown San Francisco removed all furniture during remodeling last month. The store's hall has no space for customers to rest, such as chairs, tables, or sofas.
Regarding these changes, Starbucks stated, "Stores operate in various ways, including indoor cafes, takeout, and drive-thru," and "In the case of individual store changes, the store manager is authorized to decide the operating method."
However, among Starbucks employees, there are claims that these measures were taken to address the issue of homeless people occupying the stores without permission. An employee at the Castro location, which removed all furniture, said, "It seems they removed them because of homeless people and mentally ill individuals in the surrounding area," expressing dissatisfaction by saying, "Starbucks headquarters ignored the stress employees face and simply removed seating and closed restrooms."
Previously, the Castro location was designated as a 'high-incident store' due to repeated problems such as homeless people sleeping in the store and stealing items.
Some customers have also voiced dissatisfaction with Starbucks' policy. One Twitter user said, "Starbucks in San Francisco is removing all seats," adding, "This is already the third time I've lost a place to work." Another netizen sarcastically commented, "I might have to carry a portable travel chair."
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