Resort Staff Use Guest's Perfume and Eyeshadow While Room Is Vacant: "We Didn't Steal Anything"

Resort Staff Tamper with Guests' Belongings While They Are Away
"Nothing Was Stolen, but Trust Is Lost"

Controversy has arisen after it was revealed that employees at a resort in Thailand secretly used guests' personal belongings while the guests were away from their rooms.

At a resort in Thailand, controversy has arisen after it was revealed that employees used guests' belongings. TikTok

Recently, Thai media outlet The Thaiger reported, "A Thai woman captured footage of resort staff using her personal belongings through a camera she had set up in her room."

According to the report, on January 7, the woman released the footage on her social networking service (SNS) account. She did not disclose the name or exact location of the resort. However, based on the staff's manner of speaking in the video, some netizens speculated that the resort might be located in Nakhon Ratchasima Province in northeastern Thailand.

The woman explained that she decided to stay at a resort instead of her family home while visiting her hometown for the New Year holiday. She stayed for several days and requested daily room cleaning. She stated that she installed a camera on the table because she was curious about what happened in her room while she was out.

The footage showed three resort employees using the guest's belongings. One staff member used perfume and eyeshadow and opened a skincare product container, while another opened the perfume to smell it and examined other cosmetics.

The woman clarified that the staff did not steal anything, but she said the incident left her feeling very uneasy. She added that she no longer feels comfortable leaving her personal belongings in the room while going out.

She went on to say that she had planned to stay at this resort every year when visiting her hometown, but the incident made her reconsider. She said, "This resort has received good reviews on various accommodation booking platforms," and added, "I chose it after hearing that well-known Thai celebrities had stayed there, but after this experience, I am rethinking my criteria for choosing accommodations."

Meanwhile, after the video was released, it quickly went viral, reaching 3.3 million views and garnering more than 2,100 comments. As the video sparked controversy, some netizens asked whether she had officially informed the resort about the incident, but the woman did not respond.