Namyangju City: Childcare Policy Division and Dasan 1-dong Receive Top Honors
Commendations Awarded to Six Outstanding Departments and 24 Employees
Mayor Joo Gwangdeok: "Implementing Citizen-Centered Administration"
On December 24, Namyangju City in Gyeonggi Province held an award ceremony at Yeoyudang for the '2025 Comprehensive Evaluation of Excellent Civil Complaint Handling and Friendly Public Officials,' presenting certificates of commendation and prizes to six outstanding departments and 24 employees in recognition of their hard work.
Namyangju City held an award ceremony for the '2025 Comprehensive Evaluation of Excellent Civil Complaint Handling and Friendly Public Officials' at Yeoyudang on the 24th, followed by a commemorative photo with the awardees. Provided by Namyangju City
The 'Comprehensive Evaluation of Civil Complaint Handling' is a system implemented to raise the level of civil service and enhance public trust. It comprehensively evaluates all departments' annual performance in handling statutory civil complaints and requests submitted through the National Petition Portal, dividing the results into city hall and town/district offices. The evaluation criteria include overall satisfaction with processing and compliance with deadlines.
As a result, in the city hall category, the Childcare Policy Division received the top award, the Women and Children Division received the excellence award, and the Road Construction Division received the encouragement award. In the town/district office category, the Dasan 1-dong Urban Architecture Division received the top award, the Geumgok-dong Urban Architecture Division received the excellence award, and the Byeollae-dong Welfare Support Division received the encouragement award. The selected departments were given Namyangju Love Gift Certificates as incentives, and based on individual evaluations, a total of six employees received a mayoral commendation and additional points in personnel evaluations.
Additionally, the city conducted an evaluation in the second half of this year based on criteria such as the reduction rate of complaint processing time, the number of cases handled, and satisfaction levels. As a result, a total of 18 individuals were selected, including 12 employees recognized for excellence in civil complaint handling in their respective fields and six friendly public officials who contributed to improving civil service quality.
The city provided Namyangju Love Gift Certificates as incentives to outstanding employees, and for the six friendly public officials from administrative and technical positions selected through citizen and departmental recommendations, the city awarded a mayoral commendation, Namyangju Love Gift Certificates, and one day of special leave.
Mayor Joo Gwangdeok stated, "I sincerely congratulate all public officials who have practiced the spirit of Jeong Yak-yong and worked together with our citizens on receiving these awards," and added, "I hope you will continue to handle your work even more kindly and promptly from the citizen's perspective, creating a trustworthy public service culture."
The city plans to continue improving the quality of civil complaint administration to provide administrative services that citizens can truly experience and that benefit their daily lives.
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