Emergency Response Task Force Formed
"Minimizing Inconvenience for Residents"
Choi Youngil, the governor of Sunchang County, convened an emergency countermeasure meeting and took action on the 29th, as public information system failures broke out nationwide due to a fire at the National Information Resources Service headquarters in Daejeon.
On the 29th, Choi Youngil, the governor of Sunchang County, convened an emergency countermeasure meeting and took action in response to the nationwide surge of public information system failures caused by a fire at the National Information Resources Service headquarters in Daejeon.
According to the county, the fire resulted in an unprecedented situation where a total of 647 government work systems were suspended, including 436 public-facing services.
In particular, key civil services classified as grade 1 and 2, such as mobile identification and the National Petition Portal, were affected, causing significant inconvenience nationwide. In Sunchang, 43 out of 99 information systems (about 43%) experienced disruptions, including 25 public services and 18 internal processing services. The main cause of the damage has been identified as disruptions in data linkage services with the Ministry of the Interior and Safety's affected systems.
Recognizing the seriousness of the situation, Governor Choi immediately formed an emergency response task force led by the deputy governor, with relevant departments such as Administration and Safety & Disaster Management participating. The task force is establishing interdepartmental cooperation, closely investigating the status of affected systems, and swiftly formulating response plans.
During the emergency meeting, each department shared the extent of damages and their response measures, and focused discussions were held on solutions for public-facing services expected to cause inconvenience to residents, such as switching to manual application processing and providing advance emergency welfare payments.
The county has posted updates on system disruptions on its official website and is guiding residents to submit civil petitions via phone, in-person visits, fax, and other methods. Civil petitions will be processed sequentially as each service is restored, with individual notifications to applicants.
Governor Choi emphasized, "Initial response in a crisis situation is more important than anything else," and instructed all staff to act swiftly to minimize inconvenience to residents and prevent any loss of trust in the administration.
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