Differences in Government IT System Recovery Speed: Fiscal Systems Restored, Education and Postal Services Lag Behind

Core Fiscal Systems at Ministry of Economy and Finance Fully Restored
Partial Service Disruptions Continue for NEIS and K-Edufine at Ministry of Education
Korea Post Prioritizes Financial Services Recovery; Postal Services Face Major Delays
“Concerns Over Prolonged Public Inconvenience”
Administrative and Postal Disruptions Unavoidable During Chuseok Holiday

Following the fire at the National Information Resources Service (NIRS) on September 26, the speed of system normalization has varied across government ministries. While most systems, such as the Ministry of Economy and Finance’s National Fiscal Information System, have largely returned to normal, key systems at the Ministry of Education and Korea Post are still experiencing partial disruptions, indicating that full recovery will take more time.

Yonhap News

On September 28, the Ministry of Economy and Finance announced that the temporarily suspended National Fiscal Information System (dBrain+) and the Integrated National Subsidy Management System (e-Naradoum) were operating normally. At a meeting chaired by Deputy Prime Minister and Minister Choo Yuncheol, it was reported that, in preparation for delays in restoring the government certificate system (GPKI), all functions such as end-of-month treasury receipt and fund transfers would proceed smoothly using the ministry’s own two-factor authentication (ID, password, and OTP) and internal approval systems.

The Ministry of Education’s National Education Information System (NEIS) and the Local Education Finance Integrated System (K-Edufine) have functioning login authentication, but some features remain impaired. As of the morning of September 28, it was not possible to issue educational certificates through NEIS, which is linked to Government24. The Ministry of Education is also preparing to provide services using its own authentication system (EPKI) in case the Ministry of the Interior and Safety’s authentication remains unstable.

Korea Post restarted its server systems on September 28 and began final testing to restore services. Financial services, whose servers are located on the second floor and were less directly affected by the fire, are expected to recover first. However, the restoration of postal services, which face increased demand ahead of the Chuseok holiday, is expected to take longer than financial services. The postal service servers are reportedly located on the fifth floor, where the fire occurred, suggesting that recovery efforts will face significant challenges.