Pilot Launch in Tokyo with Interpretation and Guide Services
MyRealTrip announced on the 11th that it will begin a pilot operation of the on-demand support service "Local Helper," which connects independent travelers with Koreans residing locally.
"Local Helper" is a real-time matching service that connects travelers in need of assistance in unfamiliar areas with Koreans living nearby. Without prior reservations, users can meet a helper within 30 minutes of making a request, enabling immediate response to various situations such as interpretation, local guidance, and even emergencies.
MyRealTrip announced on the 11th that it will begin a pilot operation of the on-demand support service "Local Helper," which connects independent travelers with Koreans residing locally. MyRealTrip
This service will be operated primarily with interpretation and guide functions in the Shinjuku and Shibuya districts of Tokyo, Japan. Only members who have completed identity verification and either have a travel reservation in the area or are accessing the service locally can use it. The service can be used for a minimum of one hour per session and accommodates up to four people at a time.
Local Helpers were selected from among Koreans residing locally through document screening and interviews, based on criteria such as duration of residence, occupation, language proficiency, and previous guide experience.
MyRealTrip plans to add features such as shopping and delivery errands, accompaniment to hospitals and government offices, restaurant waiting, and luggage storage within the year. The company also aims to gradually expand the service to major global cities, including travel trend destinations such as Northern Europe, South America, India, and Egypt.
Lee Donggeon, CEO of MyRealTrip, stated, "This service was designed so that Korean travelers in unfamiliar destinations can receive practical support and psychological reassurance from local Korean helpers." He added, "We will gradually expand the features and regions of the service by incorporating user feedback during the beta period."
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