Yeosu Food and Lodging Industry Tarnished... "Courtesy Practice Resolution Meeting" Held

Yeosu Food and Lodging Business Owners Lead Self-Discipline Resolution Meeting
Yeosu City Holds Emergency Countermeasure Meeting to Discuss Improvements

Yeosu food and lodging business owners hold a "Courtesy Practice Self-Discipline Resolution Meeting" in front of Yeosu City Hall on the 7th. Provided by Yeosu City

Recently, a series of reports about unkind service and unsanitary conditions at food and lodging establishments in Yeosu have raised concerns about damage to the city's tourism image, threatening its status as a central tourist destination on the southern coast. Against this backdrop, at 3 p.m. on August 7, a "Courtesy Practice Self-Discipline Resolution Meeting" organized by food and lodging business owners was held at the entrance of Yeosu City Hall.

About 200 food and lodging business owners attended the resolution meeting, where they adopted and read a resolution that included action items such as greeting customers with a bright smile and kind words, practicing honest pricing, and providing a pleasant environment for rest. Through this, they reaffirmed their commitment to addressing chronic issues in Yeosu's food and lodging industry.

One business owner who attended the meeting said, "It is unfortunate that the shortcomings of a few establishments cast a negative light on the entire region. Taking this resolution meeting as an opportunity, I will work even harder to improve service and hygiene management."

Earlier that morning, Yeosu City held an "Emergency Countermeasure Meeting on Unkind Service, Unsanitary Conditions, and Overcharging at Food and Lodging Establishments" in the city hall situation room, with relevant departments and related organizations participating to discuss improvement measures.

Department heads in charge of food hygiene, tourism, prices, and the Island Expo, as well as representatives from hygiene and tourism associations and other related organizations, attended the meeting and proposed improvement measures.

The improvement measures included: designating and managing establishments with unkind service, unsanitary conditions, or overcharging as priority management targets; designating single-person restaurants and promoting single-person dining tables; providing on-site hygiene education; conducting the "Three Jeong Practice Campaign" (friendly smiles, clean food, honest prices); operating joint public-private inspection teams; implementing a system for assigning responsibility for food establishments; strengthening training on courteous customer service; and designating and incentivizing establishments with stable pricing.

A Yeosu City official stated, "We will establish and actively implement thorough preemptive measures to restore the region's tourism image and improve service among industry workers, by combining continuous on-site guidance and inspections with proactive administrative support."