Dyne, an EAP (Employee Assistance Program) specialist and a subsidiary of Nudge Healthcare, announced on August 1 that psychological assessments conducted among domestic office workers in the first half of 2025 showed a 21.8% increase in burnout-related consultations. The proportion of employees classified as at-risk for burnout also rose by 10.6 percentage points compared to the previous year.
The burnout risk group refers to individuals who are highly vulnerable to emotional exhaustion and psychological depletion due to emotional labor or excessive workloads. The increase was particularly pronounced among women and employees in their 40s and 50s. This suggests that the risk of burnout could spread as a comprehensive emotional risk within organizations, especially among specific demographic groups.
In an era where job changes and resignations due to burnout are frequently discussed, recent HR trends highlight 'Recovery' and 'Resilience' as core organizational welfare keywords. EAPs are evolving beyond simple counseling support to become strategic welfare solutions that help employees maintain long-term emotional stability.
As organizations increasingly seek to enhance sustainability by supporting employees' emotional stability and recovery rather than addressing short-term resignations or job changes, EAP systems are gaining recognition as practical solutions. EAPs are welfare programs that systematically support the psychological and emotional issues of employees. Recently, their scope has expanded to include not only employees themselves but also their families, contributing to a tangible improvement in quality of life.
According to the sixth global report of the Workplace Outcome Suite (WOS) published in 2024, employees who utilized EAPs saw their average monthly absenteeism and productivity loss decrease from 43 hours to 33 hours, a reduction of approximately 23%. Furthermore, companies that implemented EAPs achieved an ROI (Return on Investment) of about 5.11 times their initial investment, demonstrating that investment in emotional well-being translates into actual organizational performance improvements.
This trend is accelerating in Korea as well. Dyne, an EAP specialist and subsidiary of Nudge Healthcare Co., Ltd., operates 'Nudge EAP' as a structural solution to support emotional recovery and organizational resilience. Dyne provides an integrated EAP service that connects the entire process, starting from psychological assessments of job stress and emotional changes, to one-on-one remote counseling, in-person counseling linked to over 1,400 centers nationwide, organization-tailored content, and regular reports based on emotional data.
In particular, Dyne's EAP solution aims to establish a psychological safety net for the entire organization, going beyond individual employee recovery. To this end, Dyne offers various programs such as emotional leadership training, crisis intervention processes, and early detection of high-risk groups, promoting 'pre-turnover recovery.'
In fact, from January to July 2025, clients who used Dyne's EAP counseling services for burnout-related issues saw their psychological risk levels decrease by an average of 31.4% compared to before counseling. This figure demonstrates that counseling contributes not only to short-term emotional relief but also to substantial emotional recovery and stabilization.
A Dyne representative stated, "With burnout and emotional depletion emerging as major issues for office workers, EAPs have become essential psychological infrastructure rather than just a welfare option. As organizational welfare based on emotional recovery becomes more established, both companies and their members will be able to grow in a more sustainable direction."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
