Jungnang District Fully Waives Unmanned Civil Service Issuance Machine Fees... Real Estate Registry Certificates Excluded

Starting June 1, 123 Types of Civil Documents
to Be Issued Free of Charge via Unmanned Machines in Jungnang District

Starting June 1, 2025, Jungnang District in Seoul will fully waive all fees for issuing civil documents through unmanned civil service issuance machines.

Previously, users had to pay a fee of 200 to 500 won, which was 50% of the regular issuance cost, when obtaining documents through these unmanned machines. However, with this new measure, a total of 123 types of civil documents?including resident registration certificates, family relation certificates, and removal from family register certificates?can now be issued completely free of charge. However, real estate registry certificates under the jurisdiction of the court are not included in this free issuance policy.

Unmanned civil service issuance machine installed at the Civil Service Passport Division of Jungnang District Office. Provided by Jungnang District Office.

Jungnang District currently operates a total of 20 unmanned civil service issuance machines. These are installed at four public institutions (Jungnang District Office, Jungnang Police Station, Jungnang Tax Office, and the National Health Insurance Service Jungnang Branch); seven community centers (Myeonmokbon-dong, Myeonmok 3·8-dong, Myeonmok 7-dong, Junghwa 2-dong, Muk 1-dong, Mangwoo-bon-dong, and Sinnae 1-dong); three subway stations (Mangwoo Station, Sangbong Station, and Junghwa Station); and five community convenience facilities (Seoul Medical Center, Dongseoul Nonghyup, Sangbong Credit Union Mangwoo Branch, Mangwoo Majung Village Vitality Center, and Sinnae Daesang Foret).

When using the unmanned civil service issuance machines, users must verify their identity either through fingerprint authentication or a mobile identification card. If fingerprint recognition does not work properly, it is possible to use a mobile ID instead.

Ryu Gyeonggi, Mayor of Jungnang District, stated, "The complete waiver of civil service issuance machine fees is intended to reduce inconvenience and ease the financial burden for residents," and added, "We will continue to improve our services so that everyone can conveniently access civil services in the future."