Busan Metropolitan Corporation (BMC) will operate a "Customer Suggestion" intensive promotion period throughout this month to expand creative proposals based on citizen participation.
BMC plans to actively promote its "Customer Suggestion Platform," which is available on its website year-round, in order to broaden communication channels that allow citizens to directly participate in improving the corporation's policies and services.
The "Customer Suggestion" system collects a variety of ideas from citizens, conducts preliminary and main evaluations, awards prizes for outstanding suggestions, and incorporates some proposals into actual management plans, making it a highly effective program. Through this initiative, BMC is realizing genuine customer-participatory management.
During this intensive promotion period, the corporation will utilize all available online and offline promotional channels, including website pop-ups, social media, and posters, to encourage citizen participation.
President Shin Changho emphasized, "The Customer Suggestion system is not only a platform for the corporation's development but also a citizen participation platform for shaping the city's future together. I hope that more citizens will have the opportunity to propose their ideas and directly contribute to policy changes."
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