Communication and Collaboration Skills of Mid-Level Managers Are Essential
for Implementing Citizen-Oriented Policies and Improving Administrative Services
Namyangju City in Gyeonggi Province (Mayor Joo Gwangdeok) announced on the 30th that it had conducted the "Super Leader's Mokmin Leadership Training" for 60 mid-level managers at grade 6 over two days from the 28th to the 29th, aimed at fostering citizen-focused public officials.
Joo Gwangdeok, mayor of Namyangju City, has been conducting the "Super Leader's Mokmin Leadership Training" for 60 mid-level managers at grade 6 over two days from the 28th to the 29th, aimed at fostering citizen-focused public officials. Provided by Namyangju City
This training focused on helping mid-level managers internalize the "seeking truth from facts" philosophy of Dasan Jeong Yak-yong, fostering a fair and transparent attitude to build positive team cultures, and solving citizens' difficulties through smooth collaboration among staff members.
In particular, the training emphasized reinterpreting Dasan Jeong Yak-yong's pragmatic philosophy in a contemporary context to nurture Mokmin-type talent, utilizing it as content for developing future leaders, reorganizing modules on organizational values and municipal philosophy, and strengthening a mindset of sincere communication.
The training program consisted of the following modules: "Building a Pleasant Team Culture (For Those Who Don't Want to Become a Bossy Leader)", "Coaching Methods to Enhance the Role and Empathy of Team Leaders", and "Organizational Values and Sincere Communication".
One mid-level manager who participated in the training shared, "As a team leader, there are quite a few difficulties that arise during the process of collaboration. The empathy feedback skills that resonated with me were very helpful, and I will strive to exert a positive influence through sincere communication."
Mayor Joo Gwangdeok stated, "We must continuously grow in line with social changes, and we play an important role that impacts the lives of citizens. I urge you to discuss and share ideas across departments and among staff, focusing on the field with citizens, and to exert a positive influence by implementing citizen-oriented policies and improving administrative services."
He added, "Even the same words can be received differently depending on how they are conveyed, and the temperature of words can bring comfort and happiness to others." He stressed the need for wise communication in relationships with civil petitioners, team members, and other departments.
Meanwhile, Namyangju City has designated this year as the inaugural year of a major transformation aimed at establishing a "new industrial ecosystem for Namyangju City" to build a self-sufficient city with a population of one million. To this end, the city is focusing on "strengthening administrative expertise" and "nurturing Mokmin-type talent centered on practicality and communication."
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