Mirae Asset Also Faces NXT Pre-Market Outage... "Now Restored"

Following Kiwoom Securities, Mirae Asset Securities also experienced a disruption in stock trading during pre-market hours, causing inconvenience for investors due to delayed transaction processing.

According to the financial investment industry on April 18, at around 8:00 a.m. that day, some orders on the alternative trading system Nextrade (NXT) pre-market at Mirae Asset Securities were delayed for about 10 minutes. As a result, some customers who placed orders during this period were unable to have their orders executed, and were also unable to cancel or modify their orders, leading to further inconvenience.

Mirae Asset Securities immediately announced the system disruption on its website and normalized services after 1:00 p.m. However, the delayed orders remained pending for nearly half a day until the service was restored, causing additional inconvenience for customers.

Mirae Asset Securities is currently investigating the exact cause of the incident and assessing the extent of the damage. The company is also reportedly considering compensation for confirmed damages. A representative from Mirae Asset Securities stated, "There was a delay in processing some orders during the pre-market session, but after prompt action, all orders have now been processed normally," adding, "We are currently identifying the cause of the error."

Recently, the securities industry has seen a series of system failures following the launch of alternative trading systems. On March 4, Mirae Asset Securities also experienced delays in order execution inquiries on its home trading system (HTS) and mobile trading system (MTS). Kiwoom Securities faced controversy due to HTS and MTS order errors for two consecutive days on March 3 and 4. On March 18, all trading on the KOSPI market was suspended for about seven minutes during the session at Korea Exchange.