99 AAC Tool Booklets Distributed to District Office, Community Service Centers, and Public Health Centers
Supporting Smooth Communication
Guro-gu will introduce Augmentative and Alternative Communication (AAC) tool booklets at civil service sites starting this month to assist those who have difficulty communicating.
Augmentative and Alternative Communication (AAC) is a communication method used to supplement or replace speech and writing for people who have difficulties speaking or understanding language through oral or written means.
It uses various elements or tools such as sign language, communication boards, and word cards, and can be used not only by people with disabilities but also by anyone who needs help with communication.
The AAC tools being introduced this time are booklets in the form of picture and letter boards, which will be utilized at locations with high civil service visitor traffic, including the district office’s Civil Service Passport Division, 16 community service centers, 17 public health centers and public libraries, and 13 police substations and security centers.
The district invested 3 million KRW to purchase 99 AAC tool booklets and completed distribution earlier this month.
The content of the booklets distributed to each institution was tailored according to the institution’s tasks and characteristics.
The booklet distributed to the public health center depicts, through pictures, the order of commonly used tests such as urine tests and the procedure for vaccination registration. People who have difficulty speaking or moving can point to the pictures to request what they need, and the staff can easily respond using the pictures.
The booklet distributed to the community service centers was created with frequently asked civil service inquiries such as resident registration issuance, birth registration, and applications for disability pensions and allowances.
Based on user satisfaction survey results, Guro-gu plans to specifically review future expansion plans and the sustainability of the project. A Guro-gu official said, “We expect that the AAC tool booklets will enable people with disabilities to communicate more smoothly,” and added, “We will continue to do our best to ensure a dignified life and rights protection for people with disabilities.”
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