Hwaseong-si Holds Report Meeting on Establishing 'AI-Based Mental Health Platform'

AI Integrated into Suicide Prevention Hotline

Hwaseong City in Gyeonggi Province held an interim report meeting on the 3rd at the Modunurim Center for the 'Generative Artificial Intelligence (AI)-based Hwaseong-type Mental Health Platform Design Service.'

At the report meeting, presentations were made on ▲internal and external environment analysis of the suicide prevention market hotline ▲derivation of business process and application system improvement requirements ▲the generative AI-based mental health platform Hwaseong-type model configuration plan.

Participants are discussing agenda items at the mid-term briefing session for the 'Generative AI-based Mental Health Platform Design Service' held on the 3rd at the Hwaseong-si Modunurim Center. Provided by Hwaseong-si

The city previously signed a related design service contract with Korea IT Consulting in August and held a kickoff report meeting in September. This service is scheduled to be completed by January next year.

Through this service, the city expects to significantly resolve practical limitations such as ▲the constraints of 24-hour response due to professional personnel and budget ▲inconvenient complaints caused by the inability to immediately check counseling progress ▲the absence of regularization of counseling data.

Shim Jeong-sik, head of Hwaseong City Western Public Health Center, said, "We will successfully introduce AI technology to the suicide prevention market hotline through this service," adding, "Through this, we will be able to establish a 24/7 customized mental health management infrastructure for citizens."