Yogiyo Completes Consultation with Win-Win Council... "Supporting Small Businesses with Independent Win-Win Plan"

Commission Fee Reduced from 12.5% to Up to 4.7% Based on Number of Orders

Yogiyo announced on the 11th that it will implement the agreed-upon measures of the ‘Delivery Platform-Merchant Win-Win Council’ (hereinafter referred to as the Win-Win Council). Since its own win-win plan has gained consensus within the council, it decided to implement the plan regardless of whether other platforms and merchants reach an agreement.

First, Yogiyo will reduce the brokerage commission for ‘Store Delivery’ and ‘Yogi Delivery’ from the existing 12.5% to 9.7% (7.7% for takeout orders), and additionally implement a ‘differential commission’ plan that further reduces the delivery commission by up to 4.7% (up to 2.7% for takeout orders) depending on the number of orders.

In addition, Yogiyo has prepared support measures for stores to reduce delivery cost burdens and maintain stable store operations. For the next year, it will implement a policy to refund 20% of the brokerage commission as ‘Owner Points’ to stores whose sales performance ranks in the bottom 40%. These points can be used within the app for ‘Discount Ranking,’ ‘YoTime Deal,’ and ‘Store Coupons,’ among others.

Yogiyo also plans to transparently display items such as commissions and delivery fees at the bottom of receipts to guarantee consumers’ right to know. To improve delivery quality, it will provide rider location information from the time the store accepts the order until the food is picked up.

A Yogiyo representative said, “The significance of this plan lies in voluntarily implementing a win-win plan derived through long-term communication with small business owners,” adding, “Yogiyo will continue to review and discover sincere win-win measures that can grow together in the future.”