Mirae Asset Securities announced on the 5th that it launched a chat investment consultation service from the 1st of this month to enhance customer convenience and accessibility for investment consultations.
The chat investment consultation service is designed to provide effective service to customers who find it difficult to receive investment consultations by phone or prefer text-based communication. It is available on business days from 8 a.m. to 5 p.m. through Mirae Asset Securities' mobile app M-STOCK, where customers can apply and receive professional investment consultation services.
This service offers information on recent overseas stock trends and market conditions, as well as explanations of Mirae Asset Securities' unique investment methods such as installment savings and Wealth Tech, and detailed information on industry-leading pension products.
Additionally, it provides the latest information on government bonds for individual investors, which is exclusively available through Mirae Asset Securities among financial institutions.
Ahn In-sung, Vice President of the Digital Division at Mirae Asset Securities, said, "By introducing the chat-based investment consulting service, we have been able to further strengthen customer-centric services alongside the existing phone reservation consultations," adding, "We will continue to strive for better communication with our customers."
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