Shinhan Bank, Regular Personnel Changes... Establishment of Check Card Solution Office and Tech Innovation Team

Shinhan Bank announced that it conducted its regular personnel appointments on the first business day of the second half of 2024, July 1. This regular personnel appointment focused on a "field-driven personnel system" to realize customer immersion values.

For this regular personnel appointment, Shinhan Bank collected various voices from the field through each sales promotion group and operated a "Regional Headquarters Promotion Recommendation Team" composed of recently promoted employees by region.

Additionally, the personnel appointments were conducted based on data centered on work performance and self-development, excluding factors such as employees' age and years of service. To enhance transparency regarding long-distance transfers, a "Work Location Scoring" system was introduced.

In particular, to motivate sales, Shinhan Bank implemented "department head promotions" and "special promotions," which had been applied in the first half regular personnel appointments, again in the second half appointments. Through this appointment, 30 employees were promoted to department heads, and 7 employees with outstanding capabilities were specially promoted.

To strengthen business competitiveness, Shinhan Bank also established new departments within the "Customer Solution Group" and the "Tech Group." To enhance the competitiveness of check cards and related products, the "Check Card Solution Office," where employees from Shinhan Bank and Shinhan Card collaborate, was newly created within the Customer Solution Group. For infrastructure improvement and proactive development in the cloud sector, the "Tech Innovation Team" was established within the Tech Group. An external cloud expert from KT was recruited as a head of the Innovation Team at the executive level.

A Shinhan Bank official stated, "We provided early guidance on the personnel direction through the HR Innovation Report at the beginning of this year and the second half regular personnel appointment briefing session at the end of April, and reflected various voices from the sales field in this appointment." He added, "Through this second half regular personnel appointment, it is expected that talents will be placed in the right positions, enabling sincere customer solutions centered on customers to be provided."