Brand identity is connected to the question "Who am I?" In other words, it can be described as "the self I want to be." Brand image, on the other hand, is "the me that others see (You are who you are)." It is important for a brand that these two elements harmonize.
Let's take a person as an example. In social life, we meet various people, but it is not easy to meet someone whose "self they want to be" and "the image others see" perfectly match. Most often, the thought about "Who am I?" is clear, but the image of "how others see me" is often quite different. For example, someone who boasts loudly but lacks substance. When we see such a person, what feeling do we have about them? It is disappointment. The same applies to brands.
Hair care is the final stage of styling and requires a high degree of precision. However, the existing brand name "Sketch" gives the opposite impression. A sketch is a work done in the early stages of a piece. It is dynamic because it quickly captures the subject, but it has an unrefined image because it is not the finished stage.
The word "Mise-en-sc?ne" carries an image of "precision." Furthermore, it even conveys the craftsmanship of perfectly directing within the frame. There is no gap between the image felt from the name and the image the brand pursues.
This harmony between brand identity and brand image is called "Consonance," and when a gap arises between the two, we feel "Dissonance." When "the self I want to be (brand identity)" and "the me others see (brand image)" are the same, the remaining factor that determines the brand's success is only the quality of the product. The possibility of success is high. On the other hand, if the gap between the two is large, it causes disappointment to consumers. Whether consonance is secured or dissonance is felt between brand identity and brand image determines success or failure.
Despite numerous objections, I persistently persuaded, and eventually, the new hair product brand name was chosen as Mise-en-sc?ne, taken from the film term.
-Lee Hae-seon,
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