Electronic Issuance of Traffic Violation Notices Nationwide from 20th
Mobile Accounts for 13% of All Notices
The National Police Agency's mobile issuance system for traffic violation fines, implemented nationwide, is showing significant effectiveness.
The National Police Agency announced on the 18th that it issued 7,083 violation notices through a system that sends traffic violation fine notifications via mobile using Polyphone instead of paper printing, during a 20-day trial period last December. This accounts for 13% of the total 54,977 issued cases.
To simplify the equipment carried by on-site police officers and activate digital platforms, the police established a plan in May last year to digitize traffic violation fine notifications and successfully developed and implemented this function in September. Previously, officers input personal information into Polyphone and then used a separate portable printer to print and issue paper violation notices.
Following this, a pilot operation was conducted for one month in November last year at the Sejong Police Agency, where 145 out of 375 total violation notices (38.7%) were sent via mobile. Police officers evaluated that they no longer needed to carry printers during field duty, which was convenient, and expected benefits such as reduced friction during fine issuance, decreased roadside waiting times, elimination of the hassle of reprinting due to paper shortages, and alleviation of citizens' concerns about losing their notices.
Citizens also responded positively, noting that the issuance time was shorter than paper printing and that the system was well improved in line with the times, making it convenient to check enforcement details and make payments via mobile.
Currently, the mobile issuance system for traffic violation fines is used as a supplementary function to paper printing, but the police plan to further promote mobile issuance and develop and apply mobile solutions by exploring tasks that align with the current trends.
A National Police Agency official stated, “With the full-scale implementation of the system, we aim to create an environment where work data can be immediately utilized on-site via smartphones and rapid communication is possible. We will continue to improve the system by reflecting feedback from frontline users.”
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