Hana Bank Launches ‘Customized Policy Fund Inquiry’ Service for Small Business Owners

AI-Based... Financial Sector's First Introduction of 'Match Rate' Indicator

Hana Bank announced on the 15th that it has launched the "AI (Artificial Intelligence)-based Customized Policy Fund Inquiry" service through its small business owner platform "Sajangnim ON" within its application "Hana One Q."

This service analyzes and provides optimal policy funds tailored to the customer's input information and actual business status to reduce financial costs for small business owners. It is a mobile-only service available to any small business owner regardless of whether they have a transaction history with Hana Bank. Through AI machine learning capabilities, it independently learns and analyzes the latest policy fund trends daily and proposes customized policy fund loan products that customers can actually use.

Additionally, this service uses the "Matching Rate" indicator independently developed by Hana Financial Convergence Technology Institute, an in-house independent company of Hana Financial TI, to analyze over 32,000 customer groups and 198 policy fund products, guiding customers to the most optimized policy funds.

A representative from Hana Bank's Corporate Business Division stated, "This service was launched to reduce the interest burden and provide swift financial support to small business owners struggling due to economic slowdown and prolonged high interest rates," adding, "In the future, we will continue ESG management and digital management by supporting vulnerable groups through differentiated financial services unique to Hana Bank that combine digital technologies such as AI."