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LH Conducts LH Q+ Service for Quality Service Provision to Residents

Korea Land and Housing Corporation (LH) announced on the 2nd that it has issued a service contract for LH Q+ to provide services for public housing residents.


LH Q+ is a comprehensive housing quality service brand for residents, targeting public sale and construction rental housing. The services include ▲ quality inspections conducted from the residents' perspective upon completion ▲ pre-move-in visit events (LHQ+ Welcome Day) ▲ move-in support and defect management (LHQ+ Lounge), providing services from completion through post-move-in.

LH Conducts LH Q+ Service for Quality Service Provision to Residents LH Welcome Day scene. [Photo by LH]

The contract covers apartment complexes completed from August this year to January next year, consisting of 46 complexes (26,130 households) across 6 regions, with a total amount of 11.7 billion KRW.


Eligibility for bidding requires business registration under the service industry category and experience in quality inspection of apartment complexes, move-in support, and defect management.


Evaluation will be conducted by combining quantitative assessments such as performance records and management status with proposal evaluations, resulting in a combined 'technical capability evaluation score' and 'price evaluation score.'


Notably, for one small bidding region among the six (such as Yangsan Sasong A-4BL), additional points will be awarded during the technical capability evaluation to companies without prior LHQ+ service experience, fostering new service ideas and encouraging participation from diverse companies to establish a foundation for mutual growth.


The bidding period is from the 9th to the 13th, with results scheduled to be announced on the 27th.


Jung Woon-seop, Head of LH Construction Safety Technology Headquarters, stated, “Including this first half service contract, we plan to conduct LH Q+ services for a total of 73 complexes and 34,200 households completed this year. We will do our best to ensure quality that meets the residents' expectations from the first meeting through post-move-in.”


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