The Korea Communications Commission and the Korea Information and Communication Promotion Association announced on the 1st that the Online Damage 365 Center has consulted on a total of about 1,300 online damage cases over the course of one year since its opening.
Regarding telecommunication services, consultations have been conducted not only on complaints about fees and quality but also on cases such as non-payment of subsidies. Cyber financial crime consultations varied, including phishing, smishing, and cyber fraud. There were also many consultations on rights violations such as false reviews and portrait rights infringement.
In December of last year, the center signed a joint agreement with the Korea Consumer Agency Council, Seoul Electronic Commerce Center, Korea Legal Aid Corporation, and the Telecommunications Dispute Mediation Committee to operate the Online Service Damage Support Council, discussing solutions with experts from various fields for complex and difficult damage cases. In January of this year, they also published the '2022 Online Damage Consultation Casebook,' which compiled various damage cases encountered so far.
Meanwhile, to commemorate the 1st anniversary of the center's opening, the Korea Communications Commission is holding a public slogan contest. Applications can be submitted through the 365 Center website, social media, and the National Idea Box until the 21st of next month. The grand prize winner will receive 1,000,000 KRW, two excellence awards will receive 300,000 KRW each, and five merit awards will receive 100,000 KRW each. Selected works will be awarded in September and used on the website and promotional content.
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