Woori Bank Listens Directly to Customer Inconveniences

Recruitment for Customer Panel 'Uri Fan Reporter' 4th Term
Propose Ideas After Experiencing Key Products and Services

Woori Bank announced on the 8th that it is recruiting the 4th generation of customer panels called ‘Woori Fan Reporters’ to strengthen communication with financial consumers.

Those selected as ‘Woori Fan Reporters’ will experience Woori Bank’s major products, services, and digital processes, and then propose ideas to prevent customer damage and improve inconveniences. Activities to expand financial accessibility for the elderly and other financially marginalized groups, as well as to resolve financial difficulties for vulnerable groups, will also be strengthened.

Anyone residing in the metropolitan area who is currently using or planning to use Woori Bank’s financial products can apply. The application period is until the 26th of this month. Selected customer panels will receive a fixed activity fee, and those chosen as the best panel will be given additional incentives. Detailed information can be found on Woori Bank’s website or on the Woori Bank application (app) ‘WooriWON Banking’.

A Woori Bank official stated, “We will do our best to create a warm financial environment and build a consumer-centered financial ecosystem.”