Launch of 'Kove,' a Digital Logistics Solution Specialized in Global FCL Maritime Transport
CK PAN ASIA (CEO Jangwon Lee), a global logistics company providing FCL logistics services to over 190 countries, has launched 'KOB,' a digital export-import logistics system that integrates FCL logistics systems worldwide.
'KOB' is an advanced digital FCL logistics system that allows users to instantly access global FCL logistics information with a single click. By using 'KOB,' users can easily see where their exported or imported cargo is in transit and whether shipping reservations are available, all at a glance. This can be checked in real time regardless of physical distance.
A representative from CK PAN ASIA stated, "It takes less than 10 seconds for customers to access the system, search logistics information, and receive a quote."
Users only need to complete a simple membership registration process to check the exact real-time location of their cargo through the 'KOB' system, as well as easily understand HS codes, customs duties, and warehouse fees.
CK PAN ASIA has also established a 'Welcome Manager' system to help clients smoothly use the new digital system. Users can have online consultations with Welcome Managers, who are logistics experts specializing in maritime, air, land, and bulk transportation, through the company’s website.
From how to use 'KOB' to professional consulting on logistics issues, users can receive assistance whenever they want. Because users can see the Welcome Managers online or in person, it is expected to minimize the psychological distance customers feel.
Through the Welcome Manager system, CK PAN ASIA plans to thoroughly check and address logistics issues that cannot be fully resolved through digital and online means alone, while also enhancing emotional satisfaction that logistics solutions cannot handle.
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