Enhancing Data Capabilities to Strengthen Competitiveness
Improving Efficiency in Event and Promotion Management
Hyunsoo Heo, CEO of GS Retail, stated on the 23rd, "We will continue to develop hit products that receive great love from customers this year as well," and added, "We will realize a true super-gap compared to competitors."
At the regular shareholders' meeting held at the GS Retail Northeast Office in Gangdong-gu, Seoul, Heo said, "Last year, we launched hit products such as Wonsoju and Butter Beer," and added, "To take a step further, we will achieve true innovation in product planning and marketing."
Hyunsoo Heo, CEO of GS Retail, is delivering a greeting at the regular shareholders' meeting on the 23rd. [Photo by GS Retail]
Heo emphasized, "We will strengthen overwhelming competitiveness through enhancing data capabilities. In the changing business environment, the ability to utilize data has become an essential competitive edge for survival," and continued, "All employees will strive to increase their understanding of data, optimize product assortments by commercial district, and streamline event and promotion operations, thereby building overwhelming competitiveness compared to competitors in all areas."
Heo explained, "We will maximize the performance of our core business through digital business connections," and added, "We will establish GS Retail's unique differentiated competitiveness, maximize customer satisfaction, and also make financial performance visible."
Heo stated, "Customer satisfaction will be our top priority," and said, "We will listen to customers' voices coming in real-time through various channels and observe customer behavior through the field and data. Based on this, we will continuously improve services and products to create a virtuous cycle that truly satisfies customers."
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