KCA Korea Consumer Evaluation announced the final list of outstanding companies in the 2023 KCIA Korea Consumer Industry Evaluation 'Mart/Convenience Store' category, hosted by the Korea Consumer Council and organized by Korea Consumer Evaluation.
This evaluation is conducted to achieve two main objectives: realizing the eight major rights of consumers guaranteed by consumer law and informing the public of consumer evaluation results by industry to enhance corporate competitiveness and value.
The 2023 KCIA Korea Consumer Industry Evaluation 'Mart/Convenience Store' was carried out with the purpose of introducing to consumers outstanding marts and convenience stores that provide convenient services closely related to the public's daily life and have received high evaluations from consumers who have used these stores.
In the mart category, a preliminary survey was conducted from December to January based on online reviews from consumers who actually used the marts. As a result, candidates who received evaluations within approximately the top 28.82% nationwide were carefully selected and regional candidate notifications were made.
Korea Consumer Evaluation assessed the candidates after their nomination based on seven criteria: △product variety △store cleanliness △accessibility △product quality satisfaction △staff friendliness △facility convenience △overall evaluation, and announced the final outstanding companies by region as follows.
A representative from Korea Consumer Evaluation stated, “This consumer industry evaluation was conducted as part of realizing consumer rights in areas that affect the public’s daily life. We objectively investigated and announced the actual evaluations from consumers who have used the marts, and we will continue to provide professional announcements to help consumers have more beneficial consumption experiences.”
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