Samsung Fire & Marine Insurance, Handle Insurance Tasks on Mobile Without an App

Samsung Fire & Marine Insurance announced on the 20th that it has established a "mobile web complete process" that allows tasks to be handled on the mobile web page without the need to install a separate application.

[Asia Economy Reporter Oh Hyung-gil] Samsung Fire & Marine Insurance announced on the 20th that it has established a 'mobile web complete process' that allows insurance-related tasks to be handled on the mobile web page without installing a separate application.

Previously, the Samsung Fire & Marine Insurance app was required to use services such as insurance claim filing, contract changes, premium payments, and insurance policy loans, but from now on, these can be handled on the mobile web as well.

The new insurance subscription process has also become more convenient. When subscribing to long-term insurance, electronic signatures can be made on the mobile web, and documents such as copies of the application form, terms and conditions, and insurance policies can be downloaded. The number of services available on the mobile web has increased to over 130.

The authentication methods available on the mobile web have also been expanded. In addition to the existing methods of joint certificates, mobile phone authentication, and fingerprint authentication, financial certificates, KakaoPay authentication, and simple password authentication have been introduced.

A Samsung Fire & Marine Insurance official said, "We wanted to create a website that enables the recent digital theme of 'seamless customer experience,'" adding, "We will continue efforts to provide convenient experiences to customers while enhancing digital competitiveness."