"QR Code Introduced at Department Store and Mart Entrances" ... Safe Call and Manual Logbook Used in Parallel

Mandatory Visitor Verification at Large Stores from the 30th
Trial Operation at Lotte Department Store Main Branch Starts Tomorrow

[Image source=Yonhap News]

[Asia Economy Reporter Jo In-kyung] Starting from the 30th, the government will mandate the implementation of visitor log management for large-scale stores under social distancing level 3 or higher, prompting department stores and large supermarkets to simultaneously prepare visitor verification systems.

According to the distribution industry on the 27th, Lotte, Shinsegae, and Hyundai Department Store have decided to introduce electronic visitor log systems at all stores nationwide starting from the 30th.

Lotte Department Store plans to begin a trial operation at its main branch from the 28th and will implement the QR system at all department stores and outlets by the 30th.

To reduce waiting lines, QR check-in and call check-in (Safe Call) via phone will be used concurrently at main and auxiliary entrances, while call check-in will be conducted at parking lot entrances.

Hyundai Department Store has been verifying visitors using QR check-in and Safe Call methods at all entrances of the Trade Center branch, where a COVID-19 cluster infection occurred, since the 13th. By the 30th, the same visitor registration management systems, including QR check-in and Safe Call, will be introduced at 16 department stores and 8 outlets nationwide.

A department store official explained, "To minimize customer waiting lines, QR check-in and Safe Call check-in will be operated concurrently at main and auxiliary entrances, and Safe Call check-in will be conducted at parking lot entrances."

Shinsegae Department Store also plans to implement QR check-in at all 12 stores nationwide by the 30th.

Large supermarket Emart will operate Safe Call check-in service alongside manual logs at all stores nationwide. Once the equipment for the electronic visitor log system is installed, QR code check-in will also be implemented concurrently.

Lotte Mart will introduce the QRQ check-in method at store entrances. This method authenticates by customers scanning the store’s QR code with their smartphone cameras, which is relatively simple and allows multiple people to use it simultaneously.

Homeplus will minimize customer entrances to ground level and parking lots at its 138 stores nationwide, introduce QR check-in methods, and also provide manual logs. QR check-in will also be conducted at employee-only entrances to manage access for employees and partner company staff.

Homeplus explained, "To strengthen temperature checks at store entrances, we are hiring additional part-time staff at major stores."