Gwangju Seo-gu Establishes Post-Corona Comprehensive Plan... Strengthening Non-Face-to-Face Administration

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Seo-gu, Gwangju Metropolitan City (Mayor Seo Daeseok) is proactively responding to the rapidly changing environment due to COVID-19.

On the 27th, Seo-gu announced that it has established a comprehensive post-COVID plan for the happiness of residents and sustainable growth, and plans to strengthen non-face-to-face administrative services.

The comprehensive plan is divided into internal administration and external public services, containing four goals: ▲ Innovation of smart administrative work environment ▲ Smart infectious disease response and care ▲ Strengthening digital transformation of non-face-to-face public services ▲ Strengthening inclusive safety nets and resilience.

Additionally, a total of 11 strategies have been established, including building a non-face-to-face smart work environment, strengthening infectious disease response systems, linking village communities and promoting residents' health, establishing customized support systems for socially vulnerable groups, and fostering ontact culture and tourism content.

Seo-gu plans to further specify the four goals and strategies and focus on implementing 115 tasks such as realizing smart administration through big data analysis, strengthening new infectious disease response systems, pilot projects for elderly health management services using AI-IoT, and non-face-to-face customized resident health management through mobile healthcare projects.

Among these 115 tasks are many initiatives to strengthen non-face-to-face civil services using advanced technologies, including AI personalized care service pilot projects, discovering Seo-gu AI-based integrated care models, AI-based solitary death prevention projects, AI care robot service support for dementia patients, non-face-to-face online lectures at Seo-gu Lifelong Learning Center, establishment of online automobile civil service, and operation of subscription-based e-book streaming services.

Along with these, Seo-gu will actively promote sustainable green ecosystem recovery and employment safety nets through projects such as creating smart green rest areas, neighborhood-based green forest cultivation projects, urban park community gardens, realizing energy self-sufficient cities, water-saving return projects, establishing online shopping environments for Yangdong Traditional Market, hosting untact job fairs, and supporting online business for small merchants.

Seo Daeseok, Mayor of Seo-gu, said, “As COVID-19 caused significant changes throughout our society last year, the administration of local governments, which are frontline administrative agencies directly facing residents, must also change greatly. Accordingly, we have prepared a comprehensive plan to proactively respond, and will actively promote it this year so that citizens can tangibly feel the effects.”