Preferential Interest Rates for Non-Face-to-Face Sign-Ups
Massive Influx of Hana Bank Hana One Q App Users
Sales Until the 5th... No Plans to Extend Period
An error has occurred in the Hana Bank Hana One Q application, causing a delay in access. Photo by Reader Provided
[Asia Economy Reporter Kim Min-young] Hana Bank's special installment savings product offering an annual interest rate in the 5% range, launched to commemorate the brand name change, continues to be popular. The official Hana Bank mobile banking application (app) became unresponsive again on the 4th due to a sudden influx of users, following the previous day.
Hana Bank changed its brand name from KEB Hana Bank to Hana Bank the day before and introduced the event-based product ‘Hana Deo Jeokgeum’ to celebrate this. The product, which is on sale until the 5th, offers an interest rate of 5.01% (1-year term), symbolizing that it was prepared exclusively for Hana Bank customers.
The subscription amount ranges from 100,000 KRW to 300,000 KRW. The basic interest rate is 3.56% per annum, and if customers sign up through the online channel (an additional 0.2 percentage points per annum) and register for automatic transfers from a Hana Bank deposit/withdrawal account (an additional 1.25 percentage points per annum), they can receive a maximum interest rate of 5.01%.
Although it succeeded in attracting nearly 200,000 subscribers the previous day, the app is experiencing delays again today due to the large number of users accessing it within a short subscription period.
On the 3rd, the headquarters of Hana Bank in Jung-gu, Seoul, displayed the brand name "Hana Bank" without "KEB." Hana Bank announced that from this day forward, it will change its brand name from KEB Hana Bank to "Hana Bank" and embark on a new start as the New Hana Bank preparing for the next 10 years. Photo by Kim Hyun-min kimhyun81@
As of 10 a.m. on this day, the Hana One Q app is inaccessible. A Hana Bank customer said, “I have been trying to access the app since morning, but it does not connect to the login screen and only shows a white screen,” adding, “Even when I log in and proceed to the subscription stage, the app keeps force closing.”
At this time, the phrase ‘Hana Bank 5%’ ranks first in real-time search terms on a major portal site.
A Hana Bank official stated, “The app access is delayed due to the influx of customers subscribing to this product,” and added, “We are taking measures such as notifying customers to minimize inconvenience.”
Some opinions suggest that despite the interest earned being only about 82,000 KRW (after tax) even if paying the monthly limit of 300,000 KRW for 12 months, the rush of customers reflects a facet of the ‘ultra-low interest rate era,’ where even 2% interest on deposits and savings is hard to find.
Hana Bank has reportedly no plans to extend the sales period for this product at this time.
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