Executive Appointments and Organizational Restructuring Implemented
Shinhan Bank has carried out a bold personnel reshuffle, replacing seven executive vice presidents. The bank is being praised for initiating a generational shift by appointing a large number of next-generation leaders with expertise and capabilities. Additionally, through organizational restructuring, the bank has established a new Future Innovation Group to oversee company-wide innovation.
On December 23, Shinhan Bank announced that it held a board meeting at its headquarters in Jung-gu, Seoul, where it approved the appointment of new executives and implemented organizational restructuring.
At the board meeting, seven new executives were appointed. A Shinhan Bank representative explained, "We have selected the most qualified individuals with expertise and capabilities in each field to practice customer-centric management, ensure the bank's sustainable growth, and prepare for the future."
Lee Jonggu was appointed as Head of Sales Promotion Group 1. According to the bank, Lee is an expert with outstanding capabilities in customer management and sales marketing strategy, based on his diverse experience in retail, corporate, and investment banking roles. Lee Seungmok, newly appointed as Head of Customer Solutions Group, received high marks for his professionalism, having gained experience in both branch operations and headquarters business promotion, utilizing various channels.
Lee Jaekyu was appointed as Head of Asset Management Solutions Group. Lee is recognized for his deep understanding of asset management roles within the group, having worked in the asset management department from staff to department head, and for his keen insight in product selection. Kang Sujong, newly appointed as Head of Capital Markets Group, brings extensive experience in the capital markets sector and is equipped with the ability to identify new business opportunities.
In addition, Kim Kyungtae, who possesses risk strategy capabilities, was newly appointed as Head of Risk Management Group, while Kang Younghong, who has experience executing management strategies across the holding company, global business, and HR, was appointed as Head of Management Support Group. Kim Junghoon, appointed as Head of Brand Promotion Group, is also recognized for his deep understanding of brand strategy and media relations, based on his years of experience in internal and external communications and social contribution.
The terms of the newly appointed executives will begin on January 1 of next year. Along with these appointments, Shinhan Bank has also decided to extend the terms of executives in charge of financial consumer protection and credit, thereby strengthening stable management.
Alongside the executive reshuffle, the bank also implemented organizational restructuring. The direction of the restructuring is to simultaneously establish a customer-centric sales system and strengthen future competitiveness, under the philosophy of being a "bank that fulfills the fundamental role of finance."
The core of this organizational restructuring is the establishment of the Future Innovation Group. This group will go beyond short-term performance-based evaluations and sales promotion methods, and will be responsible for reviewing the bank's overall business structure and work processes from a mid- to long-term perspective, as well as identifying and coordinating change initiatives. The group will set innovation tasks to lead future markets, such as senior asset management, expanding services for foreign customers, accelerating AX (Artificial Intelligence Transformation) and DX (Digital Transformation), and responding to digital assets. Through systematic management and execution, the group will strengthen the linkage between strategy and implementation. The aim is to quickly respond to changing customer needs and establish a sustainable innovation culture throughout the organization.
Shinhan Bank also announced the integration of the Institutional Solutions Group and the Digital Innovation Group to establish the new Institutional and Partnership Sales Group. This group plans to strengthen customer connectivity and expansion based on various platforms, including the Nara Sarang Card, BaaS (Banking as a Service), Ttaenggyeoyo, and Hey Young. In response to growing demand for asset management centered on retirement pensions, the bank will also reorganize its senior comprehensive consulting function around the "SOLmate Lounge."
The bank has also established the "Productive and Inclusive Finance Department" to systematically support and manage the fulfillment of social responsibility. This department will systematically promote productive and inclusive finance. In addition, to strengthen proactive financial consumer protection, the bank will expand the roles and functions of the Consumer Protection Department.
A Shinhan Bank representative stated, "Through this organizational restructuring, we will establish an organic organizational system encompassing the establishment of a customer-centric sales system, the foundation for company-wide innovation management, and the fulfillment of social responsibility. Even amid the changing financial environment, we will further solidify our role as a trusted financial institution for both customers and society."
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