Junggonara: "App Safe Transition Boosts Transaction Success Rate by 2.3 Times"

Transaction Time Cut in Half

Junggonara announced on November 5 that the transaction success rate more than doubled within one month of implementing the "App Safe Transition Policy."

In September, Junggonara implemented the "App Safe Transition Policy," which unified all processes from product listing to payment and delivery within the app, aiming to create a safer trading environment for users. Following the introduction of this policy, the safety of transactions has been enhanced, and positive changes have also been observed in terms of increased trading activity.

Junggonara announced on the 5th that the transaction success rate more than doubled within one month of implementing the "App Safe Conversion Policy." Junggonara

According to Junggonara’s analysis of data from one month before and after October 22, the transaction success rate-defined as the proportion of listed items that resulted in completed transactions-increased by approximately 2.3 times. In addition, the average time from product listing to payment completion was reduced by more than half. This demonstrates that transactions are now occurring much faster and more actively in the app-centered environment.

During the same period, the number of payments and the total payment amount rose by 34% and 23% respectively within just one month, indicating that the effects of the app transition are becoming more pronounced. In particular, the recent improvements to user convenience features such as the integrated shipping fee payment function and AI-powered product listing have been identified as major factors accelerating app-based transactions.

Junggonara plans to continue enhancing app-exclusive features so that more users can enjoy a satisfying trading experience through the app. At the same time, the company will actively strengthen communication and service improvements by publishing a monthly "Update Report" within the app to reflect user feedback.

Choi Inwook, CEO of Junggonara, stated, "We will continue to strengthen transaction safety and convenience based on user feedback, establishing ourselves as the most trusted and useful secondhand trading app."