Grand Prize in the Funeral Service Category
Boram Group announced on the 16th that it received the grand prize in the funeral service category for the fourth consecutive year at the 2025 Customer Satisfaction Management Awards ceremony held at the Korea Press Center on the 15th.
The Customer Satisfaction Management Award was established to recognize companies that have set an example by practicing customer satisfaction management and delivering customer delight. A panel of judges comprised of experts from academia and industry selects the winning companies through a comprehensive evaluation of management strategy, customer satisfaction, and financial performance.
Hyun-Kyung Lee, CEO of Boram Sangjo Anycall, is taking a commemorative photo after receiving the 2025 Customer Satisfaction Management Award. Boram Group
Since the launch of Boram Sangjo in 1991, Boram Group has led the popularization of funeral services by introducing innovative offerings such as fixed pricing, funeral limousines, cyber memorial halls, LED portrait photos, and mobile obituary notifications. More recently, the company has evolved beyond funeral services to become a curator of life experiences, proposing various ways to help customers make meaningful use of their time.
Notably, Boram Group supports children's education through a partnership with Megastudy Education and provides legal, tax, and accounting advisory services through a strategic business agreement with Sejong Law Firm. In addition, the company offers everyday benefits through collaborations with the health checkup platform Chakan Doctor and the parking specialist company Hi Parking, and plans to further strengthen its leisure services through partnerships in golf and park golf.
A representative from Boram Group stated, "We will continue to fulfill our role as a life curator, enhancing the quality of time throughout our customers' lives by delivering customer-centric innovation that goes beyond funeral services."
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