Police Warn of Voice Phishing Scams Exploiting National Information Resources Service Fire

Do Not Click on URLs in Text Messages
Delete Apps from Unknown Sources

On October 2, the National Police Agency warned the public to be vigilant against voice phishing and smishing crimes that exploit the recent fire at the National Information Resources Service. These scams attempt to lure victims into accessing alternative websites or reinstalling applications (apps).

For example, scammers may send bait messages claiming to provide direct links to alternative government department websites, tricking users into installing malicious apps. They may also use text messages or phone calls to induce victims to access fake websites. During the administrative service recovery process, there may be attempts to prompt users to reinstall or re-register apps, which is another tactic to install malicious applications. The public is advised to exercise caution regarding such schemes.

In particular, there is a high likelihood that crimes will target payments that require money transfers, such as traffic fines, health insurance premiums, and national taxes. To prevent falling victim, individuals should only access alternative websites verified through government service websites or the official government notice pages on major portal sites. Text messages containing internet addresses (URLs) or links to alternative sites should not be clicked under any circumstances.

Government ministries and public institutions do not request app reinstallation or re-registration via text message or phone call. If you are prompted to install an app through a link sent via text message or messenger, it is highly likely to be a scam. Only install apps through official app markets, and delete any applications from unknown sources.

A police official stated, "The government does not send text messages containing URLs or links to citizens," and added, "Do not click on such messages and please report them to 112."