Official Notice Sent to Restaurant Owners on the 17th
"Kind and Courteous Service to Customers"
A restaurant in Yeosu, known as a popular dining spot, sparked controversy after displaying rude behavior toward a female customer who visited alone, prompting the city government to step in directly to address the situation.
According to Yeosu City on July 20, the city sent an official notice on July 17 to the owners of approximately 5,000 restaurants in the area, urging them to treat customers with kindness and courtesy.
A restaurant known as a popular spot in Yeosu sparked controversy for showing rude behavior toward a female YouTuber who visited alone. YouTube channel 'Yunanily Oneul'
In the official notice, the city stated, "It was reported in the media that a restaurant in the city raised its voice and rushed a customer to eat quickly," and added, "We ask that restaurant owners and employees provide more friendly and courteous service to all customers."
Specifically, the notice outlined the following: ▲Do not force solo diners to order more than one serving ▲Allow customers to choose their own seats and ensure they have enough time to eat ▲Greet and guide customers in a polite and gentle manner ▲When customers select menu items, provide detailed explanations about ingredients, cooking methods, and prices.
Yeosu City (Mayor Jeong Gi Myung) conducted a "Restaurant Friendly Service Campaign" on the 18th at Yi Sun Shin Square in Jungang-dong. Yeosu City
The city also conducted a "Restaurant Friendly Service Campaign" on July 18, the day after sending the official notice.
The controversy originated from a video posted on July 3 by a female YouTuber. In the video, the YouTuber visits a well-known restaurant in Yeosu and is scolded and rebuked by the owner.
Yeosu City (Mayor Jeong Gi Myung) conducted a "Restaurant Friendly Service Campaign" on the 18th at Yi Sun Shin Square in Jungang-dong. Yeosu City
In the video, the restaurant owner says, "Our place is not just for young ladies coming alone. Hurry up and eat. If you stay like this, you'll be here forever." When the YouTuber tries to pay, the owner says, "Leave it. Just go. Please leave quickly," essentially telling her to leave. The YouTuber expressed her distress, saying, "I had only been there for 20 minutes. I ordered two servings, but the owner spoke to me as if scolding someone for eating, which left me embarrassed."
In response, Yeosu City announced that it had visited the restaurant in question to conduct an on-site inspection. On July 15, staff from the Food Hygiene Division visited the establishment, met with the owner, and provided training on friendly service, along with administrative guidance. In addition, the city launched a special hygiene inspection separate from this incident. The city stated that it plans to focus on inspecting the cleanliness of ingredients and the hygiene of cooking facilities at numerous restaurants in the area. If violations are found, the city warned that it will impose strong administrative penalties, including fines.
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