First Operational Guidelines Established Nationwide
Strengthening Implementation of Electronic Signature Consent for Moatown
Enhanced Security Measures Including Personal Data Encryption and Access Control
The Seoul Metropolitan Government is establishing "Operational Guidelines for Electronic Signature Consent" to expedite the processing of Moatown residents' proposals.
On July 1, the city announced that, as a follow-up to the introduction of the "Electronic Signature Consent Method for Moatown Residents' Proposals," it has prepared operational guidelines for the first time in the country. However, the electronic signature consent method is not mandatory and will be operated in parallel with the existing paper-based consent method.
The guidelines contain specific implementation standards and procedures that residents and district offices must follow to ensure the electronic signature consent method functions effectively in practice. They clarify the legal validity of electronic signatures and provide guidance on the roles and procedures for stakeholders, including residents, district office staff, and property owners.
The guidelines also include technical requirements for electronic signature consent service providers and methods for storing and verifying electronic documents, offering detailed practical guidance.
The procedure for promoting electronic signature consent begins with the project organizer selecting a service provider and establishing the system, followed by registering project area information. Property owners access the system via text message or QR code, verify their identity, review the consent form, and submit their electronic signature. The consent rate can be tracked in real time, and submitted electronic documents are automatically encrypted and securely stored.
In addition, the city has strengthened security measures to protect personal information. Personal data collected during the electronic signature process is encrypted and stored, and mandatory measures have been implemented, such as separating access permissions, requiring authentication procedures, and conducting system inspections to prevent unauthorized access. The city has also subscribed to personal information protection liability insurance to enable prompt response in the event of an incident.
Choi Jinseok, Director of Housing for the Seoul Metropolitan Government, said, "With the introduction of this system, we have established a foundation for residents to participate in Moatown residents' proposals in a more transparent and convenient manner," adding, "We will continue to promote institutional improvements to further revitalize Moatown in the future."
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