Yangsan City Ombudsman Benchmarks Ulsan City Citizens' Grievance Committee

Sharing Best Practices in System Operation and Grievance Resolution Cases

The Ombudsman Committee of Yangsan City, Gyeongnam (Chairperson Han Sangcheol), visited the Ulsan City Citizens' Grievance Committee on June 27 to benchmark best practices in committee operations.

Benchmarking of Ombudsman Best Practices. Provided by Yangsan City

This visit was organized to share operational know-how for more effectively resolving citizens' grievances and to enhance the fairness and credibility of public administration.

During the visit, the participants shared information on the committee's operating methods, investigation procedures, and cases of grievance resolution. In particular, there was an in-depth discussion on effective ways to operate the system. The participants also exchanged opinions on various approaches to handling grievances by asking about the committee's management methods and operational challenges.

Han Sangcheol, the chief ombudsman of Yangsan City, stated, "Through this benchmarking, we will strive to enhance the operational efficiency of the Yangsan City Ombudsman system and do our best to serve as a bridge between citizens and the administration."