Kyobo Securities announced on the 27th that it held the '2025 Financial Consumer Protection Training' at the Vision Hall on the 19th floor of its Yeouido headquarters.
On the 25th, Lee Seokgi, CEO, gave a greeting speech at the financial consumer protection training held at the Vision Hall on the 19th floor of Kyobo Securities headquarters. Kyobo Securities
This training was designed to protect the rights and interests of financial consumers and to strengthen the practical capabilities of employees and executives. The training covered the following topics in order: precautions for door-to-door sales, investment solicitation regulations, protection of senior citizens, handling of complaints, product explanation process, and customer service education and role-playing.
In particular, the WM branch training included lectures by external experts and practice-oriented programs, with a focus on enhancing on-site responsiveness.
Lee Seokgi, CEO, stated, "Financial consumer protection is a core value for sustainable growth," and added, "We will continue to expand training and institutional foundations to internalize consumer-centered management."
Kyobo Securities designates a 'Financial Consumer Protection Day' every quarter and continues a variety of company-wide activities to enhance the rights and interests of financial consumers and to proactively prevent complaints.
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