Shinhan Financial Group Begins AI Training for Executives Ahead of Second-Half Forum

Pre-Training Ahead of Second-Half Management Forum on July 1
"AI Utilization" Theoretical Pre-Education and Practical Assignments

Shinhan Financial Group announced on June 10 that it will conduct pre-training on artificial intelligence (AI) for the group's chief executive officers (CEOs) and other executives ahead of the second-half management forum scheduled for July 1.

The second-half management forum will be held under the theme "AX (AI Transformation) - Ignition, Shinhan's Future Leadership." The event is designed to establish a group-wide direction for innovation using AI technology and to accelerate its implementation. Notably, Chairman Jin Okdong has emphasized the responsible role of the private sector in leading industrial transformation beyond finance and has identified strengthening executives' practical AI capabilities as a top priority.

This pre-training will be conducted both online and offline over six weeks to enhance executives' understanding of AI. A total of 237 participants, including group company CEOs, executives, and division heads, will take part.

The online training, consisting of six sessions, focuses on internalizing both theoretical understanding and practical experience with AI through hands-on assignments. In addition, three intensive offline sessions will be held before and after the forum to share cases of AI-based business innovation and organizational management from various industries.

On the day of the forum, an ideathon will be held in which executives will complete missions to utilize "AI Agents" in their respective areas of responsibility. The company aims to use this as an opportunity to reaffirm its commitment to strengthening group-wide AI execution and to set a leadership direction that matches the demands of a changing era.

A Shinhan Financial Group representative stated, "Until last year, we were at the stage of selecting areas where AI could be applied, but now the pace of technological advancement has made it difficult to find areas where AI cannot be applied. Shinhan Financial Group now defines AI not just as a simple tool but as an active partner (agent) in our work, and we will realize customer-centric innovation based on this approach."

Meanwhile, Shinhan Financial Group is reviewing the introduction of AI Agents in each business unit, starting with the construction of a group GenAI platform, and extending to areas such as asset management, insurance design, and customer data analysis. The group is also working to equip its integrated platform, "Shinhan SuperSOL," with AI Agents to analyze customer intentions in real time and provide tailored recommendations.