Gyeongbuk Development Corporation (President Lee Jaehyuk) announced on June 2 that it has implemented a generative AI-based chatbot service within its internal business system. The 'Chatbot Service' is a generative AI-based system in which AI, trained on internal regulations and related materials, answers questions regarding business procedures, compliance requirements, and other relevant inquiries.
The system was introduced to establish an 'AI-based working culture,' and it has been made available to employees through the internal business portal. The corporation stated that, starting with the introduction of this chatbot service, it plans to enhance work productivity by adopting additional digital technologies.
To elaborate on the 'Chatbot Service,' users can receive answers to their questions through AI, and sources are provided to ensure the accuracy of the responses. In addition, a variety of features such as general Q&A and image generation are offered, allowing for diverse uses of the generative AI system to improve work productivity.
Gyeongbuk Development Corporation has promoted various informatization activities to support its AI transition, including the implementation of a generative AI system, hosting a generative AI competition, conducting hands-on generative AI training, and distributing generative AI books to all employees. The corporation also announced plans to continue a range of activities this year to further strengthen the digital capabilities of its executives and staff.
Lee Jaehyuk, President of Gyeongbuk Development Corporation, stated, "To respond to the rapidly changing AI era, we intend to actively adopt various digital technologies, starting with generative AI. We will continue to provide diverse support so that both internal and external stakeholders can experience significant improvements in work productivity and digital customer service, thereby realizing AI transformation (AX) and digital transformation (DX)."
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