Delivery Available 363 Days a Year
Except for Seollal and Chuseok Holidays
On May 29, SK Stoa announced the introduction of the 'SK Stoa Fast Delivery Service' to enhance the quality of its delivery service.
Recently, not only the home shopping industry but also major e-commerce companies have been working to improve the quality of their delivery services. SK Stoa's strategy is to establish same-day and next-day delivery zones and expand its service to include holiday deliveries. As a result, SK Stoa customers will be able to receive their purchased products on 363 days of the year, except for the days of Seollal and Chuseok holidays.
The SK Stoa Fast Delivery Service consists of three options: Same-Day Delivery, Next-Day Delivery, and Holiday Delivery. The Same-Day Delivery service is available to customers in certain areas of the Seoul metropolitan region who complete their orders and payments before 11 a.m.; their products will be delivered on the same day. The Next-Day Delivery service is available nationwide, except for Jeju and some island and mountainous regions. If customers complete their orders and payments before midnight on a weekday, their products will be delivered the following day.
Additionally, the Holiday Delivery service delivers products on public holidays to customers who complete their orders and payments before 10 p.m. on the day before the holiday. This service is available nationwide, except for eup, myeon, and ri areas.
To stabilize the new service, SK Stoa conducted a pilot test from May 3 to May 6. As a result, the same-day delivery success rates were 98.2% on May 3, 96.2% on May 4, and 97.9% on May 5.
Choi Wooseok, Head of Business Support Division at SK Stoa, stated, "We introduced the SK Stoa Fast Delivery Service to minimize the waiting time for customers after placing their orders," and added, "We will continue to prioritize customer value and further improve our services as needed."
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