Yeo Seung-joo, CEO of Hanwha Life, Meets Subsidiary GA CEOs, Saying "The Essence of Insurance Is Trust"

'Customer Trust Plus Proclamation Ceremony' Held at 63 Building

Hanwha Life announced on the 14th that it held the 'Customer Trust Plus Proclamation Ceremony' on the afternoon of the 13th at the 63 Building in Yeouido, Seoul, with the representatives of its subsidiary corporate insurance agencies (GA).

The proclamation ceremony was organized to establish a financial consumer-centered culture through ethical management. About 120 representatives and employees from each company attended the event. All employees of the five subsidiaries also participated via internal broadcasting. Under the slogan "Leap to a first-class insurance company growing together with customers," the attendees reviewed unhealthy practices across the financial industry and announced measures to strengthen customer trust.

Hanwha Life held the 'Customer Trust PLUS Declaration Ceremony' on the 13th at the 63 Building in Yeouido, Seoul. Ye Seung-joo, CEO of Hanwha Life (third from the left in the front row), along with representatives of subsidiary corporate insurance agencies (GA), are taking a commemorative photo. Photo by Hanwha Life

A resolution expressing the commitment of all employees was also proclaimed. The purpose was to build an industry-leading ethical management model and to form a stronger trust relationship with customers. The company also reaffirmed its determination to leap forward as a sustainable enterprise. Through a bottom-up approach centered on practical workers from each company, a preliminary inspection of overall internal controls was conducted, and specific action plans were derived.

The event concluded with closing remarks and a ceremony by CEO (Vice Chairman) Yeo Seung-joo. The closing remarks further emphasized the commitment to trust management based on thorough ethical awareness, compliance with laws grounded in firm internal control consciousness, prevention of financial accidents, and the practice of sound management.

CEO Yeo said, "Since the essence of the insurance industry is trust, this declaration is not just a simple pledge but a core principle that must be practiced. Starting with Hanwha Life, Hanwha Life Financial Services, PeopleLife, Hanwha Life Lab, and IFC, all employees and approximately 30,000 planners will work together to create a company that customers trust and seek."