Jeonnam Office of Education Provides 'Kindness Training' for All Employees

Sharing Analysis of Civil Service Cases and Communication Strategies

The Jeonnam Provincial Office of Education announced on the 5th that it conducted a "Kindness Training for Improving Service Mindset" for all employees in the main conference room of the headquarters.

This kindness training was organized to enhance the quality of civil service and provide administrative services that earn the trust of local residents. All employees of the provincial office of education participated in the training, which included various programs aimed at strengthening civil service response capabilities.

Jeonnam Provincial Office of Education

The main topics of the training included: ▲Techniques for customer satisfaction ▲Analysis of civil service cases and practical application ▲Effective communication and emotional interaction ▲Response strategies through empathy and consideration. The provincial office of education plans to use this training as an opportunity to establish a more systematic civil service response system and to continuously improve resident satisfaction through ongoing training and consulting.

Lee Seonguk, Director of General Affairs, said, "I hope this training will enhance our employees' ability to respond to civil service requests and lead to more satisfactory administrative services," adding, "We will continue to implement ongoing training and practice to realize a trustworthy educational administration."