Coway Signs '2024 Wage Collective Agreement' with Service Manager Union

Three Consecutive Years of Dispute-Free Agreements

Coway announced on the 24th that it has signed the '2024 Wage Collective Agreement' with the Coway branch where service managers (installation and AS technicians) are active.

Coway and the Service Manager Union have achieved a dispute-free settlement for three consecutive years since 2022.

Coway began negotiations for the wage collective agreement with the Service Manager Union at the end of July last year and reached a smooth tentative agreement on January 7 of this year. As a result of a union member vote, the wage collective agreement negotiations were finally settled with 89.6% approval.

This wage collective agreement includes not only an increase in the basic salary of service managers but also strengthened compensation for overtime work to expand customer-oriented services.

A Coway official stated, “Based on mutual understanding and trust between labor and management, we have achieved dispute-free agreements for three consecutive years,” and added, “Coway will continue to strive for smooth settlements through active communication in negotiations with other remaining labor unions and will do its best to ensure that there is no disruption in providing better services and value to customers.”