Kyobo Securities Accelerates RPA Business Innovation

Kyobo Securities announced on the 24th that the introduction of Robotic Process Automation (RPA) has resulted in a total reduction of over 10,000 work hours.

RPA is designed and implemented to have robots handle simple repetitive tasks during work, significantly improving work efficiency and accuracy.

Kyobo Securities began its digital transformation in earnest in 2019 by adopting RPA. Over the past five years (2019?2023), it saved 8,233 hours across 48 tasks, and in 2024, it saved 2,276 hours across 27 tasks. The total time saved through RPA implementation over six years amounts to 10,509 hours. Since the system's introduction, work productivity has improved and a creative work environment has been established, leading to higher employee satisfaction.

In 2024, RPA was newly applied to 27 tasks mainly involving simple repetitive activities such as ▲sending and notification ▲updates ▲closing and payment ▲aggregation and reporting ▲reconciliation and inspection. In the 2025 business year, Kyobo Securities plans to promote RPA targeting newly developed tasks and spread the internal RPA culture by publicizing implementation cases from other companies.

A Kyobo Securities official stated, "This year’s goal is not only to automate simple repetitive tasks but also to apply RPA to about 150 tasks using various technologies," adding, "We will strive to accelerate digital transformation through change and innovation to contribute to improving customer service."

Kyobo Securities is operating a 'Digital Innovation RPA' menu on its internal intranet to discover and implement innovative ideas, sharing suggestions for workflow automation improvements and application cases.