[NE Coffee Chat] Unifying Fragmented General Affairs Tasks... 24.7's 'General Affairs Note'

Easy General Affairs Tasks for Everyone Using AI
Service Expansion for Building Owners Next Year

There are many tasks that general affairs must take responsibility for, such as facility maintenance, checking inventory of supplies, and preparing settlement statements. However, most small and medium-sized enterprises cannot have dedicated general affairs personnel due to issues like manpower shortages and costs. When multiple employees share general affairs duties, gaps in work begin to appear in various areas. Startup 24.7 offers a solution to this problem through ‘Chongmu Note,’ which uses artificial intelligence (AI) to easily handle fragmented general affairs tasks.

On the 26th, Lee Seon-wook, CEO of 24.7, explained the background of developing Chongmu Note, saying, “Although general affairs is a very important task, it is often handled concurrently by personnel from other roles. There is a continuing atmosphere of workforce reduction due to the economic downturn, and every time the person in charge changes, there is a problem with handover not being done properly.”

Lee Seon-wook, CEO of 24.7, is explaining about 'Chongmu Note'. Photo by Lee Seung-jin

Chongmu Note is a service that supports and manages a company’s general affairs tasks. It enables any employee of the company to easily and quickly use AI-powered features for various general affairs duties such as ▲office cleaning ▲maintenance ▲MRO (Maintenance, Repair, and Operations supplies) ▲interior design ▲promotional material management.

The main clients of Chongmu Note are companies with 150 to 500 employees. CEO Lee explained, “Our main clients are companies where it is difficult to have a dedicated general affairs person or where the headquarters is far away, making branch management challenging.”

He added, “There is a 90% chance that the general affairs manager changes within a year, and at that time, handover can be done through the Chongmu Note service. Since AI consolidates and manages fragmented tasks into one, it reduces work waste, which has received positive feedback from clients.”

For example, if a cleaning worker takes photos of the area before and after cleaning and uploads them to Chongmu Note, the AI compares and analyzes the results to determine whether the cleaning was done properly and then informs the general affairs manager. Also, by inputting office floor plan information, the AI learns about the office environment, starting from whether the space is being used efficiently to predicting the lifecycle of consumables like lights, and notifies the general affairs manager accordingly.

CEO Lee said, “Most of the general affairs manager’s work involves paperwork such as preparing reports for decision-makers, but with AI features, they can select only the desired information to create documents, significantly reducing work time. We are developing the service further to enhance AI capabilities and provide additional features.”

24.7 officially launched Chongmu Note last April and has secured 30 client companies within six months, maintaining stable growth. Next year, they plan to expand the service and broaden their business scope. To this end, they will rename the Chongmu Note service to ‘Office Buddy’ by the end of the year and embark on a new leap forward.

There are also plans for business expansion. While Office Buddy is a service for building tenants, they plan to launch ‘Building Buddy’ for building owners. CEO Lee said, “Statistics show that 83% of costs in a building’s entire lifecycle are related to maintenance. Currently, the real estate market trends indicate that maintenance work is more important than construction. We aim to build a total office solution that provides services for both building owners and tenants based on a single building.”